At PramukhMart.com, customer satisfaction is our
top priority. Please carefully review our refund policy below:
- Eligibility
for Refunds: Refunds are only available for items
that have been received with damages or defects. If you receive a damaged
or defective item, please contact our customer support team within 7
working days of receiving your order.
- Refund
Request Process: To initiate a refund,
please email our customer support team at info@pramukhmart.com with your
order number, a detailed description of the issue, and clear photos of the
damaged or defective item.
- Return
of Items: Once your refund request is approved,
you will be required to return the item in its original packaging. The
return shipping cost will be covered by PramukhMart.com.
- Non-Refundable
Items: Items that are not damaged or defective
are not eligible for refunds. Additionally, items that show signs of use
or wear, and those returned without the original packaging, will not be
accepted.
- Refund
Processing Time: After receiving the
returned item, we will inspect it to verify the damage or defect. If your
refund is approved, it will be processed within 7-10 business days.
The refund will be credited back to your original method of payment.
Contact Us: If you have any questions or need further
assistance, please contact our customer support team at info@pramukhmart.com or
call us at +1 224-875-1106.